All orders are carefully wrapped and packaged to ensure they reach you in a perfect condition.
Orders will be processed within 1-2 working days of the order being placed (except on Saturday or Sunday)
Please see below for for delivery charges:
Standard UK mainland delivery £2.50 (for orders over £100 shipping is free)
UK Channel Islands £8.50
Europe Tracked £11.50
USA, Canada and South America Tracked £11.50
Australia, New Zealand, Japan, China, Philippines, Korea and India Tracked £11.50
Our shipping rates will be highlighted in your order. Once leaving the EU, you will be solely responsible for any additional customs, tax or duty charges. Please be aware these may cause a delay to your delivery. Full payment will be required before the order is dispatched. We are not responsible for delays caused by unobtainable authorisation from credit card companies or banks.
For website orders:
If you are not entirely happy with items purchased, providing the goods are in perfect condition with the original tags and packaging Forever a Freckle can offer:
A full refund for goods within 14 days of receipt.
We can only offer full refunds on sale items if the items are faulty. If they are faulty a full refund will be given within 14 days of receipt.
Just pop the item in the post and send to -
Forever a Freckle
32 Harwich Road
If you would like to ask us any questions about the return or check any order information with us,
please do not hesitate to email us on
Please also refer to our Returns Policy section on our Customer Services page.